About the courses

The key purpose of this Course is to develop learners’ administrative and IT skills and, ultimately, to enable them to contribute to the effective functioning of organisations in administrative positions. The Course aims to enable learners to:
  • ​​develop an understanding of administration in the workplace and key legislation affecting both organisations and employees
  • develop an understanding of good customer care and its benefits to organisations
  • develop IT skills and use them to perform administrative tasks acquire organisational skills in the context of organising and supporting events
  • acquire organisational skills in the context of organising and supporting events